{"id":2211,"date":"2022-12-15T14:30:07","date_gmt":"2022-12-15T14:30:07","guid":{"rendered":"https:\/\/lujhon.com\/?page_id=2211"},"modified":"2022-12-15T14:30:08","modified_gmt":"2022-12-15T14:30:08","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/lujhon.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2210-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"2210\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2211#wpcf7-f2210-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/2211#wpcf7-f2210-o1\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2210\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.5\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2210-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<h3>Datos Generales\n<\/h3>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-609\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-text\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombres y apellidos del usuario\" value=\"\" type=\"text\" name=\"text-609\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-610\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-text\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre del representante (opcional)\" value=\"\" type=\"text\" name=\"text-610\" \/><\/span>\n\t<\/p>\n<\/div>\n<p>En caso de Representante Legal, deber\u00e1 presentar en nuestra sede administrativa (Av. Carabayllo 1325 Sta. Luzmila - Comas, Lima) el original de Carta Poder con firma legalizada por Notario P\u00fablico.\n<\/p>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-987\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required input-text\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-987\"><option value=\"\u2014 Tipo de documento \u2014\">\u2014 Tipo de documento \u2014<\/option><option value=\"DNI\">DNI<\/option><option value=\"RUC\">RUC<\/option><option value=\"C\u00e9dula\">C\u00e9dula<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-996\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-text\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero de Documento\" value=\"\" type=\"text\" name=\"text-996\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-198\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input-text\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"email-198\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-210\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel input-text\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"tel\" name=\"tel-210\" \/><\/span>\n\t<\/p>\n<\/div>\n<h3>Datos del Reclamo\/Queja\n<\/h3>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-247\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required input-text\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-247\"><option value=\"\u2014 Tipo de Reporte \u2014\">\u2014 Tipo de Reporte \u2014<\/option><option value=\"Reclamo\">Reclamo<\/option><option value=\"Queja\">Queja<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<p>Reclamo: Cuando el consumidor no est\u00e1 conforme con los bienes adquiridos o servicios prestados.<br \/>\nQueja: Cuando el consumidor expresa su malestar respecto de alg\u00fan tema que no tenga que ver directamente con el giro del negocio, ejemplo, mala atenci\u00f3n.\n<\/p>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-880\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea input-text\" aria-invalid=\"false\" placeholder=\"Resumen del Reclamo\/Queja\" name=\"textarea-880\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn claro\" type=\"submit\" value=\"Enviar reclamo\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-2211","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/pages\/2211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/comments?post=2211"}],"version-history":[{"count":0,"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/pages\/2211\/revisions"}],"wp:attachment":[{"href":"https:\/\/lujhon.com\/en\/wp-json\/wp\/v2\/media?parent=2211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}